Reference

How we handle your account information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals and keep the lobby secure. This policy explains what data we hold, how we use it and how you can request changes or deletion.

Account securityPayment verificationCookie controlsData retentionRequest access
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gk222 app apk How we handle your account information
POLICY QUESTIONS

Reach us about your data

If you want to see what information we hold, correct a detail on your account or request deletion, contact our support team. We handle data requests within a reasonable timeframe and confirm receipt through the same channel you used.

Live chat Open the chat widget in the account lobby and select privacy or data request as your topic. Our team will verify your identity and process your request during the conversation.
Email support Send your data access or deletion request from the email address registered on your account. Include your account username and describe what you need so we can route it correctly.
Account settings Log in and navigate to account settings to update your mobile number, email or password. For broader data requests like export or deletion, use live chat or email instead.
DATA HANDLING

How we secure and manage information

We encrypt payment data when you send a bKash or Nagad deposit instruction, store account credentials with hashing to prevent plain-text exposure, log session activity to detect suspicious login patterns and retain gameplay records to resolve payout disputes. You control cookie preferences through your browser settings.

Payment encryption

When you initiate a bKash, Nagad or Rocket transfer we encrypt the transaction details in transit and pass only the necessary identifiers to the wallet provider to complete the deposit.

Cookie use

We use session cookies to keep you logged in, functional cookies to remember your language and currency preference, and analytics cookies to understand which games and features are used most. You can block third-party cookies in your browser.

Account verification

We may ask you to confirm your mobile number or provide identity documents before processing your first withdrawal. This prevents fraud and ensures payouts reach the correct account holder.

Data retention period

We keep transaction logs and gameplay records for the period required by our payment processors and platform partners, typically until account closure plus a retention window to resolve disputes or audits.

Privacy policy frequently asked questions

We collect your mobile number, email address, chosen username and password, plus device information like IP address and browser type. This lets us create your account, verify deposits and secure your session.

We share transaction identifiers with the wallet provider you selected to complete the deposit or withdrawal. We do not pass your full payment credentials to third parties or use them for marketing purposes.

Yes. Contact support through live chat or email from your registered address and ask for a data export. We will verify your identity and send a report of your account information and transaction history.

Log in and contact support with a deletion request. We will close your account, clear active session data and archive transaction records for the minimum period required by our payment processors and platform partners.

We use session cookies to keep you logged in and functional cookies for language and currency preferences. You can block or delete cookies through your browser settings, but some lobby features may not work correctly.

Inactive accounts are flagged after a period of no login activity. We retain core transaction and gameplay records to meet regulatory and dispute-resolution requirements, then archive or delete non-essential data according to our retention schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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